Sometimes a customer asks us why Feature Upvote’s notification emails don’t seem to be getting sent. This is always a hard problem to solve. There’s many reasons why an email doesn’t end up in someone’s inbox, and some of the reasons our beyond our control.

To make it easier to solve email deliverability problems, we’ve added an email log to your board’s settings. The email log shows all emails sent by Feature Upvote on behalf of your board in the last 30 days.

Screenshot of the email log

The email log shows you:

The email log has two big benefits:

To access the email log, from your Feature Upvote dashboard, go to Settings -> Email Settings

How to get to the email log