Customising your feedback board

Disable your feedback board from being indexed by Google


You might want to disable your feedback board, and all suggestions, from being indexed by Google for a number of reasons:

  • You want your feedback board to be discreet because you work in an industry where discretion is important
  • You don’t want your feedback board outranking other content or being easily visible when competitors search for certain terms relating to your company

If privacy is very important, you can also password-protect your board or enable Single-Sign On (SSO). We take the security of your feedback board very seriously.

How to stop Google from indexing your feedback board

From your dashboard go to ‘Board settings’:

product dashboard options

Then to the ‘Appearance’ tab.

how to block search engine indexing

Tick the ‘Block search engine indexing’ checkbox.

how to block search engine indexing

How disabling indexing works

We can only request Google not to index your feedback board. We can’t force them. We add the meta tag:

<meta name="robots" content="noindex">

This action is in accordance with Google’s advice on blocking search indexing.

It might take some days or weeks for Google to detect the change and honour it.

Does disabling indexing work for all search engines?

We’re not completely sure. Google writes:

You should be aware that some search engine web crawlers might interpret the noindex directive differently. As a result, it is possible that your page might still appear in results from other search engines.

However, Bing definitely honours the noindex meta tag, so blocking works with them.

Need more help with this?

Contact us here