Short version:
In May 2026, our Teams integration stopped working. To make it work again, delete the existing integration settings, and follow the new instructions here.
Long version:
In May 2026, Microsoft removed the Teams “Connectors” feature which our integration was using.
We discovered this on Friday last week. As per our “fix bugs first” policy, we made it a priority to get the integration working again.
It’s now fixed. But the fix requires you to change your integration settings.
We’ve now changed our Teams integration to use the Teams “Workflows” feature which replaces the old “Connectors” feature.
Unfortunately, there isn’t a way for us to automatically fix this for you, because it requires changing settings inside of Microsoft Teams
So for your feedback boards that use our Teams integration, you’ll need to do the following:
- Disable the existing Teams integration
- Create a new Teams integration following the instructions here.
(We’ve emailed each customer who is affected by this. But sometimes these types of emails don’t reach the correct person, so we’re also posting this info here.)