Feature Upvote is used by companies and organisations in more than 30 countries around the world. Our customers range from construction giants and major banks to community theatres and educational companies. We help them surface the best ideas, make progress visible and drive growth.
YAZIO is a top-rated nutrition and weight loss app. They use Feature Upvote to collect and prioritise customer feedback in German and English (for international customers). Ulrike Pitzschke, customer care manager, explains how they use Feature Upvote: "We send our users to Feature Upvote directly from our help base and also from support, if users are making suggestions for improvements".
Donorfy is an award-winning fundraising CRM for the charity sector. They use Feature Upvote to support of their key company values: ‘Build it Together’. Customer success manager Lucy Hunter says: “Don’t be afraid of feedback! It’s really valuable to know what your customers and stakeholders are thinking, and can help to steer you in the right direction.”
Zenventory provides inventory management software for ecommerce retailers, third party logistic companies and small businesses. They wanted to get a high level view of what their customers needed, particularly as their user base grew. “Our customers are the source of our best ideas for improvement,” says marketing director Jennifer Wing.
Judge.me tracks buyer ratings for products in online shops. They were finding it difficult to show their customers – online merchants – that they cared about their feature requests and were actively working on them. With the help of Feature Upvote, they discovered “Very simple things that we needed to introduce to make some of our customers happier. Without Feature Upvote, we might have never considered these” says CEO Felix Süllwold.
Untangle provides network security for small and medium sized companies. Their customers have strong and useful opinions on what they want, but their opinions were getting lost.
Sitebulb is a desktop website crawler that delivers instantly actionable SEO insights. The Sitebulb team launched in 2017. Patrick Hathaway, co-founder of Sitebulb, says: “After we launched, we had a lot of feedback coming in from various different channels. We were looking for a way to consolidate and organize this feedback. We wanted to track which features were getting frequently requested, and which ones were just being asked for by a couple of users.”
Convergint is the largest systems integrator in the world. They use Feature Upvote to crowdsource feedback on internal tools that they’ve developed to support their business. “The ability to collect internal feedback is fantastic, particularly being able to say ‘here’s an idea’ and give everyone the opportunity to vote for it, collaborate on it and and watch that conversation grow over time” says business architect Bethany Taylor.