Here at Feature Upvote, this is a question that’s intrigued us for some time. Should you make your SaaS self-service? So your customers can clearly see your pricing on your website and easily try out your product for free?
We've given our one-click moderation a small but important improvement. Now you can choose what status is assigned to a suggestion when it is approved for voting and commenting.
This is the story of how our company tracks feature requests. We share what worked, what didn't and what we use now. We look at spreadsheets, Jira, Trello and UserVoice.