Ending support for Internet Explorer 11
Microsoft is ending support for Internet Explorer 11. So are we. Here’s what it means for you and your customers.
The Feedback Loop - our blog
The 12 best customer feedback tools of 2022
We review 12 of our favorite tools for creating surveys, heatmaps, feedback boards, and forms. We help you choose the right tool(s) to meet your customers wherever they are.
Bug vs feature: What’s the difference and which to prioritise?
Fixing bugs or adding new features? Here’s why we think software teams should always fix bugs first—and how to get your devs on board.
12 best product management podcasts
Discover the 12 best product management podcasts available today. The list includes product, tech, and business shows for product managers of all backgrounds and seniority.
Feature request tracking: 3 strategies to do it better
Feature requests scattered across channels? Use these 3 proven strategies for tracking and managing feature requests effortlessly.
Feature request software to collect and organise feedback
We compare 4 software options that help you collect and organise feature requests. We’ll look at the pros and cons of each option and point you in the direction of useful resources.
Product comparison template: free download and how to fill it out
Get this FREE product comparison template to discover how to stay ahead of your competition. Available for Excel, Google Sheets, & PowerPoint.
The 16 best product management books
Whether you’re looking to test a new product idea, scale your startup, or land the dream product management job, there’s a book in here for you.
Feature Upvote 2021 Year in Review
I run Feature Upvote, a B2B SaaS product that offers feature request tracking via a simple online board, which can be made public or kept private.
Feature Upvote and log4shell
Feature Upvote is not vulnerable to the log4shell RCE issue. Here’s a full report of our investigation.
Add images to comments
You and your contributors can now add images to comments on suggestions.
The “email log” – see what emails your board has sent
Working out why a contributor has not received an email can be hard. We’ve made it easier with our new email log.
The “access list” – restrict who can use your board
The “access list” is a new way of controlling access to your feedback board. Once enabled, only people on your access list can access your board.
Connect your feedback board to Microsoft Teams
Get notifications in a Microsoft Teams channel when your feedback board receives new suggestions and comments.
5 steps to successful user onboarding for product managers
User onboarding is a system that helps your customers start receiving value from your product. Your customer will never get to experience your fantastic product without the right system to get them there.
By Jane Portman
Finetune your Slack integration
Our Slack integration is our most popular integration. So we improved it to give you control over what exactly gets sent to Slack.
Strategies when working with a remote product team
Product management relies heavily on collaboration and personal relationships within the product team, but also with customers and stakeholders across the entire organization. These relationships are often more difficult to create and maintain while working remotely.
By Audrey Nakagawa
Conducting customer interviews
A straightforward way for product teams to interview customers – and gain better product insights.
By Liz Painter
Export your suggestions as an Excel file
You can now export your data as an Excel file. This removes some headaches some of our customers have reported with getting Excel to play nicely with our CSV export.
3 Challenges You’ll Face Leading a Remote Product Team (And How to Succeed in Spite of Them!)
Over the past year, workforces everywhere have largely gone remote. Today, it is looking as if this may become the norm, at least for the near future. There are certainly benefits to this. Remote workers enjoy the flexibility and lack of commute. Remote team leaders are more empowered than ever to recruit talent on a global scale. That said, some clear challenges have arisen.
By Linda Ferguson
Share your experience with Feature Upvote and get featured on our blog
We’d love to share your experience with all our customers. How has Feature Upvote improved your company?
Change your board’s vote throttling level
Our throttling system detects when too many votes come too quickly for a suggestion, and starts silently ignoring some of them. You can now set how strict our throttling should be – or turn it off altogether.
Add private notes to suggestions
When viewing a suggestion as a moderator or admin, you can add a private note. This is a free-form field to add any notes you want about the suggestion. It is only be visible to moderators and admins.
Set the status given to newly approved suggestions
We’ve given our one-click moderation a small but important improvement. Now you can choose what status is assigned to a suggestion when it is approved for voting and commenting.
Change the order of statuses on your feedback board
Now you can change the ordering of statuses on your feedboard board to be more logical. The ordering you choose will be respected anywhere statuses are listed.
Create custom statuses for your feedback board
Your board comes with a set of built-in statuses. Your workflow might have additional statuses you’d like to add, such as “In progress” or “In testing”. Custom statuses allow you to add these to your feedback board.
Setting a default filter for your feedback board
You can set a default filter to control what suggestions are seen by first-time visitors.
Using Google Analytics with your feedback board
You can now add your own Google Analytics account to your feedback board. Find out useful info such as which pages get the most organic traffic.
SaaS onboarding (Should you go for a self-service or sales approach?)
Here at Feature Upvote, this is a question that’s intrigued us for some time. Should you make your SaaS self-service? So your customers can clearly see your pricing on your website and easily try out your product for free?
Product Management tools for remote working (recommended by product managers)
These are unusual times, and many of us are now working remote. This brings its own challenges, but a good tool set can help. We’ve asked product management for their recommendations.
How to get useful user feedback (4 simple tips)
Getting useful user feedback helps you build better products. But how can you do this in a quick and simple way? Particularly if you don’t have the budget for testing labs and a big customer support team?
Signing in to a private board using an HTTP GET parameter
Your users can now access your private board using a shared URL instead of a shared password.
Our company wanted a simple way to track feature requests
This is the story of how our company tracks feature requests. We share what worked, what didn’t and what we use now. We look at spreadsheets, Jira, Trello and UserVoice.
5 communities to help product managers
We love reading newsletters and blogs, but there’s nothing quite like belonging to a community to make you feel better about yourself and your job! There’s other people out there, like you, who can help you and who you, in turn, can help right back.
Best Slack Apps & Integrations for Product Managers
We’ve brought together a list of all the best Slack apps and integrations, as suggested by product managers. We have apps and integrations for collaboration and productivity, roadmapping and feedback, fun and friendship, and more.
How to get product suggestions from all your team (remote and in person)
In this article I look at 5 ways you can get manageable product suggestions from your team in a way that leaves you feeling calm, informed, and ready to nail that roadmap.
Top 8 blogs and newsletters for product managers
We’ve brought together a list of the best blogs and newsletters for product managers that need to level up quickly – like we’ve needed to over the past few years.
Does your SaaS really need new features?
The pressure to release new features for your software product can be considerable, particularly considering you’re probably deploying changes to your site daily, if not hourly. However, in this article we look at what you might do instead, with better results for your company.
You can now stop your feedback board from being indexed by Google
You told us that you wanted the option to disable your feedback board, and all suggestions on it, from being indexed by Google. You can now.
Should you product manage for rocket-ship growth or modest growth?
Being ambitious and aiming for fast growth are qualities usually celebrated in business circles. However, is there a downside to such a strategy, particularly in human terms? We think so.
Make new suggestions and comments approved by default
You told us through our own feedback board that you wanted to be able to turn off moderation of comments and suggestions when you trusted contributors. We listened and got to work.
How to manage feedback from beta testers
Read our tips on getting and managing feedback from beta testers. We look at when you should ask for feedback, which tools will help you gather and manage feedback, and when you should iterate based on feedback.
Move suggestions between your feedback boards
When you have more than one feedback board your customers occasionally add suggestions to the wrong board.
You can now filter suggestions by tags
You can now filter suggestions by tags, to make browsing similar ideas easier.
Which feature requests should inform your product roadmap?
You have lots of feature requests for your product. How do you know which should be added to your roadmap? And which should be ignored? Here are some tips.
How to say no to a feature request
Do you get a lot of customer feature requests? Some are great, but many aren’t. You need to say no in a way that doesn’t upset your customers. Here are 5 tips.
Jira tips & integrations for product managers
If you’re a product manager using Jira then this article is for you. We look at using Jira across multiple teams, collecting feedback, adding roadmaps, avoiding complexity, managing issues and integrations.
We now integrate with Zapier
With the power of our Zapier integration, you can connect Feature Upvote to 1,000+ other apps, including Asana, Aha!, productboard, Zendesk and Discord.
What I learnt in 2018 while running Feature Upvote
I learnt these lessons: Direct customer feedback is invaluable; don’t be afraid to pivot; strategic planning should include content; only build features with proven value.
Why we concentrate on building our core SaaS product
On the shoulders of giants, we’re building Feature Upvote.
We’ve improved our search function
After taking onboard your feedback, we’ve made our search smarter and easier to use.