Well, not exactly “deleted”; we’ve archived the backlog for future reference. Only our team has access to the archive, so the feature requests it contains are effectively deleted for the people who suggested and voted on them.
We then re-seeded our feedback board with the feature requests we’re most likely to implement in coming months.
Why on earth would we delete our backlog?
We launched Feature Upvote six years ago, in March 2017. Our public feedback board was a backlog of things our customers requested right back from day one.
There were too many items requested years ago that had only ever got a few votes, and that we would simply never even consider implementing.
The business environment, our typical customer, and our company have all changed a lot in the last six years. What might have been an important request six years ago could be utterly uninteresting to anyone today.
It felt like it was time to start our feedback board afresh.
If, for some sudden reason, a feature request we’ve deleted does become important and popular, I’m confident it will soon be added again.