Suggestion Management Tool
Manage customer suggestions for your product with Feature Upvote
When your product gets traction, you start to receive requests for improvements. Feature Upvote is a web-based service that lets you manage this customer feedback. Here's why you should consider Feature Upvote for managing your customer feedback.
Customers use it themselves
Just about anyone can use Feature Upvote to submit suggestions. There's no need for training or instructions. We offer a simple, standard form that works equally well on any device, on any operating system, and with any browser.
Voting reveals the popular suggestions
Successful products get far more suggestions than your team could ever possibly add. So you need a way to make sure you accept the suggestions that are worth your limited resources. Feature Upvote's voting system lets users "upvote" suggestions. Before too long, the important suggestions bubble up to the top of your suggestions board.
Everything is moderated, and moderation is easy
When you make a product feedback board public, you are trusting users to use it sensibly. Feature Upvote has subtle user interface techniques to guide people to use it well; it comes with auto-moderation and spam prevention enabled by default; it has a series of abuse prevention techniques.
The best moderation technique is human verification. So each suggestion and comment needs your approval before it is public. Approval can be done in a single click. Our bulk moderation tool makes sure that Feature Upvote saves you time, and doesn't add to your workload.
Customers see your progress
Each user suggestion has a public status. As you can change the status from "under consideration" to "planned" to "done", your customers see your progress. It reveals that you listen and makes it clear that your product is improving.
"White label" for all accounts
A white label product or service is produced by one company that other companies rebrand to make it appear as if they had made it.
You can rebrand your Feature Upvote product suggestion board to appear as if you made it. You can use your logo, your domain name, and your colour scheme.
This is available for all our customers.
Private and public suggestion boards
If your product is for private use within your organisation, you'll not want the public to see your suggestions. You can make your Feature Upvote suggestion board private. It is hosted on our servers, but only your team can contribute and view it.
In your customers' language
We're a multilingual team. We're based in Barcelona, Spain where speaking multiple languages every day is a fact of life. We've got strong experience in running consumer products in multiple languages. We've used that experience to ensure that Feature Upvote can be used in the language of your customers.
Ready to give Feature Upvote a try?
Getting started with Feature Upvote is painless; in just two minutes you'll have a painless way to manage customer suggestions.
Start your free, 30-day trial now. No credit card required!
Try our interactive
Feature Upvote demo!
to experience first-hand how it works.