In mid 2016 UserVoice’s website mentioned two plans: “Basic” at $499, and “Enterprise” at “contact us”, which offered multiple products, multiple languages, and private forums.
In early 2017 a limited “Starter Bundle” was available at $199 (up to 1,000 end users who can contribute and vote). This plan seems to be no longer available.
This is the last time UserVoice openly published their pricing.
There has been no pricing available on UserVoice’s website since March 2017. To find the pricing you need to first sit through a sales demo, with pricing and features negotiated. To the best of our knowledge, the starting price is $500/month.
In 2019, expect to pay at least $500/month for a UserVoice solution. Additional features need to be negotiated with the UserVoice sales team, and are added to the price. These paid-for add-ons include custom domain name, which is an additional $100/month according to the most recent info UserVoice publicised.
What about UserVoice startup plans and discounts? As of April 2019 UserVoice’s website answers the question “Do you have a free plan or any discounts available?” with a clear “no”: “No discounts for startups, small businesses, academic institutions, non-profits or charities.”
When you are managing feedback boards for customers like Microsoft, your customers have demanding needs. It takes a long time to complete a sale to large corporations. They need custom legal agreements, terms of service, and service level agreements (SLAs). They expect you to comply to various operating standards.
All of this incurs significant expense for the service supplier (in this case, UserVoice). This type of sale only works at high price points. UserVoice seem to have decided that these are the types of customers they’d prefer to serve.
We’ve pieced together the information on this page from various sources. It is correct to the best of our knowledge.
We want to keep the information on this page accurate.
Let us know at firstname.lastname@example.org of any errors and inaccuracies.
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Features included in our standard price ($29 board/month) include:
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